Practice Listening Business English Exercises for A2 – Travel

a   Passenger 3 will have to pay more (because his baggage is too heavy).

b   Passenger 2 made a mistake at check-in. (He only has three boarding passes for four people, and his suitcase is too big to take on the plane. He will have to go back to check-in.)

c   Passenger 1 will arrive late. (The flight is cancelled because of a technical problem and she will arrive late in Amsterdam for her connecting flight to Stockholm.)

Audioscript

1

A   Can I see your passport, please, madam?

B   Yes. Here you are.

A   I’m afraid your flight is cancelled.

B   Cancelled?

A   Yes, there’s a technical problem. But there is another plane for Amsterdam an hour later.

B   But I have a connecting flight in Amsterdam. I have another plane to Stockholm. I only had one hour between the two flights.

A   Don’t worry, madam. There are planes every hour to Stockholm, too. We can put you on the next one.

B   But I’ll be late for my meeting.

A   I’m very sorry, madam. But we can offer you a free upgrade to first class.

B   OK, thanks.

2

A   Four people, sir?

B   Yes, that’s right.

A   You only have three boarding passes here. Where’s the fourth one?

B   Oh no! I used the online check-in service at home. I didn’t see there were only three.

C   What’s the problem now, Dave?

A   And that suitcase, sir. That’s hold baggage. It’s too big to take on the plane. You need to check it in.

C   Dave, what’s happening?

B   I’ll have to go back. Can my wife and children go through the security scan now?

A   No, I’m sorry, they can’t. Just go back and explain the situation. Go to the priority check-in. It will be quicker.

B   OK, thanks.

3

A   Can you put your bags here, please?

B   Yes, sure.

A   I’m afraid I have to charge you for excess baggage.

B   I’m sorry?

A   This bag is 28 kilos. The weight allowance is 23 kilos per bag.

B   Oh, I didn’t know that. So what’s the extra charge?

A   $75.

B   $75! OK, but can I have a window seat, please?

A   I’m sorry, but the only seats I have are here, here and here.

B   All middle seats!

A   Yes, sorry about that.

B   That’s OK. It’s not my day!

1   Emily is going to leave her company.

2   She’s starting a Masters course in Psychology.

3   Fabrizio is arriving in Montreal.

4   He’s leaving Montreal.

5   Fabrizio will call Emily again.

Audioscript

Fabrizio   Hello, Emily. It’s Fabrizio.

Emily   Hi, Fabrizio. Great to hear from you. How are you?

Fabrizio   I’m fine. How about you? Are you still working for ETI?

Emily   Well, for the moment I’m still here. But I’m going to leave the company soon. At the end of July, probably.

Fabrizio   Oh really! What are you going to do?

Emily   I’m doing a one-year Masters course in Psychology. I’m starting in September.

Fabrizio   Ah, that’s great news, Emily. Listen, I’m coming to Montreal for a conference next week.

Emily   Oh cool! How long are you staying?

Fabrizio   I’m arriving on Sunday and leaving on Wednesday evening. Are you there? Can we meet up?

Emily   Yeah, sure. I don’t know my schedule yet, but I’ll let you know. Can we talk about it later in the week?

Fabrizio   Yes, sure. I’ll call you again on Friday. Is that OK?

Emily   Great. Speak to you soon, Fabrizio.

1

1   Can you tell me

2   I’m looking for

3   How do I get to, Do you know where

2

you’ll see signs   8

on your right   5

take the third exit   2

take the first left   6

turn right at   1

in front of you   3

go straight on   7

go past the   9

then go down the stairs   4

Audioscript

1

A   Hello. Can you tell me the way to the station, please?

B   Yes, OK. Turn right at the traffic lights. You come to a roundabout. Take the second, no, the third exit. You’ll see the station in front of you.

A   Great, thanks.

2

A   Excuse me. I’m looking for the registrations office for the conference.

B   Sure. Turn left at the end of the corridor, then go down the stairs. Registrations is the first or second door on your right.

A   Thanks a lot.

3

A   Excuse me. How do I get to the motorway?

B   Er … let me think. Take the first left. Then go straight on for about a kilometre. After that, you’ll see signs.

A   Thanks very much. Oh, do you know where the nearest petrol station is?

B   Yes, there’s one on the road you’re taking. You go past the supermarket … it’s a big supermarket. The petrol station is just after that.

A   Great. Thanks.

1

Possible answers

1   Sunday isn’t possible because Emily is flying to Toronto. Tuesday isn’t possible because Fabrizio is having lunch with a customer and Emily isn’t free in the evening.

2   They decide to meet on Wednesday at 1.15 p.m. outside the conference centre.

2

1 Are you free   2 Can we find   3 would suit

4 What about   5 your availability   6 instead

7 got something on   8 work for you   9 Let’s meet

10 Shall we say

Audioscript

Emily   Hello?

Fabrizio   Hi, Emily. It’s Fabrizio.

Emily   Hi, Fabrizio. Are you calling about your trip to Montreal?

Fabrizio   Yeah, that’s right. I’m arriving on Sunday afternoon. When can we meet? Are you free that evening?

Emily   No, sorry. I’m now flying to Toronto on Sunday. I have a meeting there on Monday. Can we find a different time?

Fabrizio   Sure. I’m staying in Montreal until Wednesday. When would suit you?

Emily   Well, I’m coming back on Monday evening. What about lunch on Tuesday?

Fabrizio   Sorry Emily, but I’m having lunch with a customer. What’s your availability later in the day? The conference finishes at five. How about Tuesday evening instead?

Emily   I’m afraid I’ve got something on that evening. But I really want to see you. When exactly are you leaving on Wednesday?

Fabrizio   My flight’s at 21.45, so I’ll have to leave for the airport at about seven.

Emily   In that case, does Wednesday lunchtime work for you?

Fabrizio   Yes, that’s fine for me. I only have an hour for lunch, but I can miss the first session in the afternoon.

Emily   Great. Let’s meet outside the conference centre. I know a nice little restaurant nearby.

Fabrizio   OK. The morning session finishes at 1.00. Shall we say 1.15?

Emily   Yes, that suits me. OK, so that’s quarter past one at the conference centre.

Fabrizio   Yes, see you on Wednesday. It’ll be great to see you again.

Emily   You too Fabrizio. Have a good trip on Sunday.