Practice Listening Business English Exercises for A2 – Travelling for Work

A

1 a flight   2 a hotel   3 plane   4 train   5 an apartment

B

1 a flight   2 an apartment   3 plane   4 coach

5 a car   6 an apartment

C

1 c   2 a   3 d   4 b

Audioscript

B = Bea   D = Dom

B:   Dom, I booked a flight for your trip to Japan, on Japan Airlines.

D:   Thanks, Bea. What about my hotel?

B:   I need to book a hotel room for you tomorrow.

D:   Am I going by plane from Osaka to Tokyo?

B:   No, you aren’t flying. You’re going by train. It’s only two-and-half hours by train – the trains are very fast in Japan.

D:   Where am I staying? For a two-week visit, I usually rent an apartment.

B:   Yes, that’s what we’re doing. It isn’t big, but it’s very comfortable. And it’s near the office.

D:   OK. Where am I meeting customers?

B:   In the office. There’s a meeting room there.

1 are, flying   2 am/’m flying   3 Is, meeting   4 isn’t

5 ’s/is meeting   6 ’re/are visiting   7 Are, visiting   8 are

9 are, travelling   10 am/’m going

Audioscript

P = Pietro   B = Barbara

P:   When are you flying to Munich?

B:   I’m flying on Monday.

P:   Is Claudia meeting you at the airport on Monday?

B:   No, she isn’t. She’s meeting me at the hotel on Tuesday morning. We’re visiting the factory in the afternoon.

P:   Are the area managers visiting the factory with you?

B:   Yes, they are.

P:   And when are you travelling to Augsburg?

B:   On Wednesday morning. I’m going by train.

1   Flight A1663 to Rome – delayed about one hour

2   Gate change – Flight CA2424 to Abu Dhabi, now gate 10, not gate 7

Audioscript

1

This is an announcement for passengers on flight AI663 to Rome. The flight is delayed due to technical problems. We currently expect a delay of about one hour. Passengers please wait for more announcements.

2

This is a gate change announcement for passengers. Flight CA2424 to Abu Dhabi is now departing at gate ten. All passengers currently at gate seven for flight CA2424 to Abu Dhabi, please go to gate ten.

A

1 A   2 T   3 T   4 A   5 A   6 T   7 A   8 A

B

1 delayed   2 cancelled   3 platform   4 cancelled

5 gate   6 platform   7 security   8 connection

Audioscript

1

This is an announcement for passengers on flight AI663 to Rome. The flight is delayed due to technical problems. We currently expect a delay of about one hour. Passengers, please wait for more announcements.

2

This is a customer announcement for passengers on platform ten. We are sorry to announce that the 10.15 service to Paris is cancelled. This is due to bad weather. We apologise to all customers travelling on the 10.15 service to Paris.

3

We’re sorry to announce that the 12.25 service to Leeds on platform seven is delayed by approximately thirty minutes due to a problem with the train. Please listen for more announcements. We are sorry for the delay to your journey.

4

We are sorry to announce that flight EY825 to New York JFK is cancelled tonight. All passengers please go to the customer service desk for more information. We apologise for the cancellation of flight EY825 to New York JFK.

5

This is a gate change announcement for passengers. Flight CA2424 to Abu Dhabi is now departing at gate ten. All passengers currently at gate seven for flight CA2424 to Abu Dhabi, please go to gate ten.

6

This is a platform change announcement. The 12.16 service to Brussels is now departing from platform nine. That’s platform nine for the 12.16 service to Brussels.

7

Attention departing passengers. The airport is very busy today. Please allow forty-­five minutes to go through security. Thank you.

8

All arriving passengers, please follow the signs for passport control. Passengers with connecting flights, please follow the signs for flight connections. For more information, visit the airline information desks.

A

a meeting   b hotel   c train   d Security

B

1 d   2 a   3 b   4 c

Audioscript

1

Attention departing passengers. The airport is very busy today. Please allow forty-­five minutes to go through security. Thank you.

2

This is a customer announcement for passengers on platform ten. We are sorry to announce that the 10.15 service to Paris is cancelled. This is due to bad weather. We apologise to all customers travelling on the 10.15 service to Paris.

3

We are sorry to announce that flight EY825 to New York JFK is cancelled tonight. All passengers please go to the customer service desk for more information. We apologise for the cancellation of flight EY825 to New York JFK.

4

We’re sorry to announce that the 12.25 service to Leeds on platform seven is delayed by approximately thirty minutes due to a problem with the train. Please listen for more announcements. We are sorry for the delay to your journey.

A

His flight is cancelled.

B

At 12 o’clock midday on Tuesday

Audioscript

A

We are sorry to announce that flight EX499 to Tokyo is cancelled tonight due to bad weather. All passengers please go to the customer service desk for more information. We apologise for the cancellation of flight EX499 to Tokyo.

B

We’re very sorry about the cancellation. We’re putting you on the next flight to Tokyo. You’re arriving in Tokyo at 12 o’clock midday tomorrow – that’s Tuesday. And we’re booking a hotel room for you tonight.

A

1   Alex can’t hear Karl.

2   Karl can’t see Alex. The screen is frozen.

B

Possible answers

1   Try unmuting your microphone.

2   Try turning off your video, Karl.

Audioscript

A = Alex   K = Karl

1

A:   Hello? Karl? I can’t hear you. Karl, are you there? I can’t hear you. The connection isn´t very good. OK, I’ll try …

K:   I don’t think the connection is very good. But I can hear you.

A:   I still can’t hear you. Try …

2

K:   Hello? Er … can you hear me?

A:   Hi, Karl. Yes, I can. That’s better. Can you hear me?

K:   Yes, I can. But the screen’s frozen. Now I can’t see you!

A:   Oh, no!

K:   My internet connection is slow. Sorry.

A:   OK, try …

A

B

1 F   2 T   3 T   4 F   5 F   6 T   7 F   8 T

Audioscript

Announcement 1

We’re sorry to announce that the 15.45 service to Edinburgh on platform two is delayed by approximately twenty minutes due to a technical problem. That’s the 15.45 train to Edinburgh. Passengers, please wait for more announcements. We are sorry for the delay to your journey.

Announcement 2

This is an announcement for passengers on flight BA0730 to Geneva. The flight is delayed due to technical problems. We currently expect a delay of about half an hour. That’s thirty minutes. Please listen for more announcements.

Announcement 3

Attention departing passengers. There are a lot of passengers travelling today and the airport is very busy. Please allow thirty minutes to go through security. Thank you.

Announcement 4

We are sorry to announce that flight AC604 to Toronto Pearson Airport is cancelled today due to bad weather. All passengers please go to the customer service desk for more information. We apologise for the cancellation of flight AC604 to Toronto Pearson Airport.

Announcement 5

This is a gate change announcement for all passengers on Flight TK0762 to Istanbul. Flight TK0762 is now departing from Gate 4. All passengers currently at Gate 6 for flight TK0762 to Istanbul, please go to Gate 4.

Announcement 6

This is a customer announcement for passengers on platform 5. We are sorry to announce that the 8.35 service to Exeter is cancelled. This is due to a problem with the train. We apologise to all customers travelling on the 8.35 service to Exeter.

Announcement 7

This is a platform change announcement. The 16.30 service to Amsterdam is not departing from platform 10. It is now departing from platform 3. That’s platform 3 for the 16.30 service to Amsterdam.

Announcement 8

Attention departing rail passengers. The train station is very busy today. If you are travelling outside the UK, to Paris, Amsterdam or Brussels, please allow extra time to go through security. Thank you.

a 4   b 1   c 5   d 3   e 2

Audioscript

E = Emma   R = Ra­fik

E:   Hello Ra­fik! Are you there?

R:   Yes, I’m here. Good morning, Emma.

E:   Good morning, Ra­fik. I can’t see you.

R:   Sorry, my camera isn’t working.

E:   Oh, OK. Let’s have an audio call.

1   Try unmuting your microphone.

2   The screen is frozen.

3   Sorry, my internet connection is slow.

4   Try turning off your video. / Try turning your video off.

5   I’m sharing my screen now.

6   I’m adding Fiona to the call.

7   Are you on mute?

8   Try calling me back.

Audioscript

1   A:   Try unmuting your microphone.

      B:   Oh, OK. Can you hear me now?

2   A:   The screen is frozen.

      B:   Sorry, the connection isn’t very good.

3   A:   Sorry, my internet connection is slow.

      B:   OK. Let’s have an audio call.

4   A:   Try turning off your video.

      B:   OK, is that better?

5   A:   I’m sharing my screen now.

      B:   Yes, I can see it.

6   A:   I’m adding Fiona to the call.

      B:   Great. Hi Fiona.

7   A:   Are you on mute?

      B:   Oh, sorry. Yes, I am!

8   A:   Try calling me back.

      B:   OK. I’ll do that.

1 see me   2 can’t hear   3 on mute   4 The connection

5 breaking up   6 you repeat that   7 hang up

8 no problem

Audioscript

K = Karl   G = Gina

K:   Hello Gina, can you see me?

G:   Hello? Hello, Karl? I can see you, but I can’t hear you.

K:   Oh, sorry. I was on mute. Can you hear me now?

G:   Hello? Hello Karl. Are you there?

K:   Sorry, Gina. The connection isn’t very good.

G:   Karl? Hello? Can you hear me now? We need to talk about the sales figures.

K:   Gina, you’re breaking up. Hang up and I’ll call you back.

G:   Sorry, can you repeat that, please?

K:   It’s a very bad connection. Hang up and I’ll call you back.

G:   OK. I’ll hang up now.

K:   Gina, hello? Can you hear me?

G:   Hi Karl. Yes, no problem. It’s OK now.

K:   Great! So, how are you?

1 7   2 30   3 platform   4 Dubai   5 passport control

6 Southampton   7 terminal   8 3   9 change at Boston   10 402

Audioscript

0   Passengers for the three o’clock train to Glasgow, please go to Platform 3. The train departs in five minutes.

1   Passengers who recently arrived from Los Angeles, please go to baggage area five. Passengers from New York need to go to area seven.

2   We’re sorry to announce that the 12 o’clock flight to Berlin is delayed by approximately 30 minutes. Passengers please go to Gate 15 and wait for more information.

3   This is an announcement for passengers on the 12:45 train to Paris. Please go to Platform 3. Walk to the end of Platform 2, and 3 is past the gate.

4   Oh hi, Dan. It’s Susan. The flight from London was 45 minutes late, and the connection to Dubai is cancelled. So, I’m in London.

5   We need extra time to go through passport control today. There’s a 45-minute queue and then we have to go through security.

6   This is the 6:07 from London to Weymouth. Passengers for Lymington, please change at Southampton.

7   Passengers for Sydney arriving at gate 4, please follow the signs to the airport train station, where you can take a connecting train to terminal 3.

8   This is an announcement for passengers for the 09:20 flight to Madrid, please go to Gate 3. Passengers for the 10:05 flight to Paris, please go to the customer information desk in front of Gate 2.

9

A:   Excuse me, I want to go to New York.

B:   You need to take the 8:15 to Boston. The train departs from this platform. From Boston, you can get the 10:30 all the way to New York.

10   Hi Jen, I was late for Flight 201 and I didn’t get on it, and then the next flight, 402, was cancelled. I’m staying in a hotel tonight and I’ll call you tomorrow.