Listening Exercises B1 – Emergencies

a   Tuesday

b   12.30pm

c   theft

d   outside the library

e   Wen Ling Tsai

f   17a Park Avenue, Bristol BR2 6YT

g   Bag stolen

h   Male. Medium height, short dark hair, glasses, moustache. Wearing blue jeans, black jumper, white running shoes.

i   Bag is small, black, made of leather. Zip along top, shoulder strap, small tear on handle.

Transcript

Wen Ling:     Oh, hello. Is this where I report something stolen?

Guard:     Yes, that’s right. Just let me get the right form … OK, what’s your name, please?

Wen Ling:     Wen Ling Tsai. That’s W-E-N space L-I-N-G Tsai … T-S-A-I.

Guard:     OK, and where do you live?

Wen Ling:     17a Park Avenue, Bristol. The postcode is …

Guard:     Whoa, hang on! 17a Park Avenue, you say?

Wen Ling:     Yes, in Bristol. The postcode is BR2 6YT.

Guard:     6-Y-T … OK. So, what was stolen?

Wen Ling:     My bag. I was outside the library. This man just grabbed it and ran away.

Guard:     I see. So, when was this?

Wen Ling:     At around 12.30.

Guard:     OK. Did you get a look at him?

Wen Ling:     Yes. He was medium height with short dark hair and glasses. Oh, and he had a moustache.

Guard:     Right. And what was he wearing?

Wen Ling:     Blue jeans and a black jumper, I think. And white running shoes.

Guard:     OK. Now, additional details. Can you describe the bag?

Wen Ling:     It’s a small, black leather bag, with a zip along the top and a shoulder strap.

Guard:     Are there any distinguishing marks on it? Any scratches, for example?

Wen Ling:     Not really. Just a small tear on the handle.

Guard:     OK, well, we’ll look into it.

c

Where do you need the ambulance to come to? 2

Which service do you require? 1

What’s happened? 3

How many people are hurt? 4

1   Ambulance

2   Green Park

3   There’s been a traffic accident. A car has hit a cyclist.

4   Two (the car driver and the cyclist).

Transcript

Operator 1:     Emergency. Which service do you require?

Hassan:     Oh, er, ambulance, I think. There’s been an accident.

Operator 2:     Go ahead, caller. You’re through to the ambulance service. Where do you need the ambulance to come to?

Hassan:     Er, I’m not sure. There’s a park. Hang on, there’s a sign near the gate … I’m at Green Park.

Operator 2:     What’s happened?

Hassan:     There’s been a traffic accident. A car has hit a cyclist, and he’s on the ground.

Operator 2:     How many people are hurt?

Hassan:     Well, the car driver’s standing by the car. He’s holding his head. I can see some blood, and the cyclist is on the ground next to me. There’s no blood, but he isn’t moving. There’s nobody else here … I didn’t know what to do.

Operator 2:     OK, stay on the line. An ambulance is already on its way. Now, I want you to …

C

Transcript

Police officer:     What exactly did you see?

Hassan:     I was walking past the park heading towards the city centre when a cyclist passed me and then a car came round the corner from the right, there. I don’t know, I guess the driver didn’t see the cyclist …

a False   b True   c True   d False   e True   f False

Transcript

Police officer:     How fast was the car travelling?

Hassan:     Not very fast. Normal speed.

Police officer:     So how did the car hit the cyclist?

Hassan:     I think the cyclist was in the middle of the road to turn right, down where the car had come from, but I couldn’t see any lights on their bike.

Police officer:     What about the car?

Hassan:     Er, well, the car had lights on. Yes.

Police officer:     Was the car on the wrong side of the road?

Hassan:     No.

Police officer:     So the collision happened here?

Hassan:     Yes, that’s right. Right next to me. There was a big crash and then silence. I saw the cyclist in the road, unconscious, and the driver got out holding his head, so I phoned 999.