Listening Exercises B2 – Healthcare

a 2   b 3   c 4   d 1

a   something for a headache

b   an appointment to see a doctor

c   a check-up and their teeth polished

d   to find out where his father is in the hospital

Transcript

a   I’ve had a really splitting headache all morning. It’s more like a migraine. Do you have anything for it? It’s killing me. What are those, on the shelf behind you …?

b   I’d like to make an appointment, please, for as soon as possible. I’ve had a high temperature for a few days now, and I feel dizzy and nauseous. I need to see a doctor.

c   A friend recommended you. I’d like to book a check-up, please, and maybe have a polish, too. I’m not registered here, so what do I need to do?

d   Can you please to tell me which ward Ricardo Suárez is on? He’s my father. He was brought in earlier this morning, feeling breathless with a pain in his chest.

1 d   2 a   3 c   4 b

a   Minor Injuries Unit

b   £4.50

c   an X-ray and check-up

d   4 pm

Transcript

1   I think he’s in MIU, that’s the Minor Injuries Unit. It’s on the fourth floor.

2   These? They’re new. They’re quite effective. Let me see … you can take two tablets now and another couple in fours or so. That should get rid of it … They’re £4.50

3   You’ll have to come for a new patient check-up before you can be treated. We’ll take an X-ray and check your teeth to see what work needs to be done.

4   Right, well we can fit you in at four o’clock this afternoon with Dr Wilson. Is that any good?

Step 1 fill in a registration form

Step 2 complete a database card

Step 3 have a Well Person Check

a   her passport, and a letter from her school

b   her health details, and details of her family’s medical history

Transcript

Beata:     Hello, I’d like to register as a patient, please? I’m a student from Germany.

Receptionist:     Right, well first you need to fill in this registration form. Do you live locally?

Beata:     Yes. Just round the corner.

Receptionist:     That’s all right, then. As you’re not a British citizen we need to see your passport, and proof you are working or studying here, so a letter from your school.

Beata:     OK.

Receptionist:     Once we’ve looked at your documents and you’ve filled in your registration form, we give you what’s called a database card. You can fill this in at home, with your health details, and details of your family’s medical history.

Beata:     Oh yes.

Receptionist:     Then you can come in for a Well Person Check, which is a basic health check to make sure you’re in good shape. Does that sound OK?

2   Seeing the nurse

3   Home visits

4   In an emergency

5   Asking for advice

6   Well Person Clinic

7   Special clinics

8   Repeat prescriptions

a   False. The receptionist says you can ‘drop in’ (call in person) as well.

b   False. We try to see everyone within two days.

c   False. The nurse can give vaccinations also.

d   True.

e   False. They are only available between 11.30 and 12 on weekdays.

f   True. On Wednesday and Friday afternoons

g   True. The special clinics are for asthma, diabetes sufferers and a baby clinic for new mothers.

h   True. The receptionist says they need 48 hours’ notice.

Transcript

Beata:     Oh, and what do I do if I feel sick?

Receptionist:     Well, you can either drop in or phone to make an appointment. We try to see everyone within two days. For blood tests, vaccinations and so on you can see the nurse. She’s here Monday to Friday, from 8 am to midday. If you are very ill, then we do offer home visits, but you must call before 10.30 in the morning. And if you are sick out of hours, then we have an emergency number you can call. Oh, and if you just want advice, you can phone and speak to the nurse or a doctor between 11.30 and 12 on weekdays. It’s all in the leaflet. Erm, what else? Oh, we have a Well Person Clinic on Wednesday and Friday afternoons, where you can get advice on diet, smoking, stress, and blood pressure checks. We also have special clinics for asthma, diabetes sufferers, and a baby clinic for new mothers. Oh yes, and for repeat prescriptions we need 48 hours’ notice. Like I say, it’s all in the leaflet.

Beata:     OK. That’s great. Thanks a lot.

1 A   2 B   3 B   4 A   5 B   6 A   7 B

Transcript

Anne:     I can’t seem to switch off. I’m having trouble getting to sleep. I feel really tense and irritable.

Brian:     It started a few days ago with a high temperature and how I feel weak and dizzy. I’m very lethargic and I’m shivering and sweating all the time.

Anne Bertrand

Treatment: Nitropan 8-week course.

One 1000mg tablet in the morning and another at night

Return visit Yes/No [If yes, when in a month]

Brain Kinston

Problem: the flu (mild)

Treatment: Cordosole 5. 1-week course.

2 x 250mg tablets, 3x per day before meals

Return visit Yes/No [If yes, when ……………………..]

Transcript

Anne

Well, I think you’re suffering from depression. I’m going to give you a prescription for some Nitropan tablets. They’re anti-depressants. Here you are. The tablets I’m giving you are 1000 mg. They’re quite strong, so just take one tablet in the morning and another at night. There’s enough here for eight weeks, but come back and see me in a month, so we can see how you’re getting on.

Brian

I’m afraid you have a mild case of the flu. This is a prescription for some medicine called Cordosole 5 that should sort it out. I want you to take two tablets three times a day, before meals. It should get better in a few days. OK?

feels nauseous, has stomach cramps, has diarrhoea, has been sick

Transcript

Beata:     I feel nauseous all the time. I’ve been sick a few times and I have stomach cramps and diarrhoea. I feel absolutely awful. I don’t know what’s wrong with me.

a   She’s got food poisoning.

b   The doctor prescribes some tablets (two every four hours).

c   No (only if she’s not feeling better in a week).

Transcript

Doctor:     Right, well I think you’ve got food poisoning.

Beata:     Oh, no. Really?

Doctor:     Yes, I’m afraid so. But it’s not too bad. I’ll give you a prescription for some tablets. They’re very good. Take two every four hours, and it should sort itself out in a few days.

Beata:     OK, so I need to take two tablets every four hours.

Doctor:     Yes, and if you’re not feeling better in a week, come back and we’ll try something else.

Beata:     OK. Thank you very much, doctor.