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Exercise 1   

Listen to the messages on Susie’s voicemail. Complete the information about each call.

1.

Name of caller: David

Telephone number: ………………………..

Best time to call: after …………………….

2.

Name of caller: Mary

Telephone number: ………………………..

Best time to call: between ….. and…..

3.

Name of caller: Peter Rogers

Telephone number: ………………………..

Best time to call: between ….. and…..

4.

Name of caller: Linda Wong

Telephone number: ………………….

Best time to call: ………………………

Answer & Transcript

1.

Hi. This is David. Remember me? We met at Bob’s party. David – you know – the one with curly blond hair and green eyes. Anyway, just calling to say hello. I’d love to see you again. Can you call me tonight? My number is 981-2146. I’ll be home after 9:00. Thanks. Bye.

2.

Hi, Susie. This is Mary calling. Sorry I missed you. I’ve got some really interesting news. It’s about that cute blond guy we met at the party. Why don’t you call me? I’m at my mon’s place. The number is 461-5793. Try to call me between 6:00 and 7:00 tonight. Bye.

3.

Hello. I’m calling for Susan. My name’s Peter Rogers. That’s R-O-G-E-R-S, from Morning Star Travel. I’m calling about your plane reservations. Please call me back at 391-6451. The best time to reach me is between 2:00 and 6:00 p.m. Thanks.

4.

Hello. This is Linda Wong. Susie, could you call me on Saturday, in the morning or afternoon? Do you have my number? In case you don’t, it’s 536-8775. Thanks. Bye.

Exercise 2

Task 1

Listen to these messages on Andre’s voicemail. Circle the correct message.

1.  a.  Pick up the car on Tuesday morning.

      b.  Pick up the car on Friday afternoon.

2.  a.  ABC Express will deliver a package tomorrow.

      b.  ABC Express delivered a package today.

3.  a.  Susan is inviting Andre to a party on Saturday.

      b.  Susan is telling Andre she will come to his party.

4.  a.  The CD has arrived.

      b.  The CD hasn’t arrived yet.

5.  a.  Kathy cannot go to dinner.

      b.  Kathy can go to dinner after work.

6.  a.  Dr. Costello can give Andre a dental appointment on Thursday.

      b.  Dr. Costello can give Andre a dental appointment on Tuesday.

Task 2

Listen again. Does the caller want Andre to call back or will the caller telephone again later? Check the correct answer.

 

Andre should return the call.

The caller will telephone Andre.

1.

2.

3.

4.

5.

6.

Answer & Transcript

1.

Hello. This is Jim from Jim’s Auto Repair. I’m calling about your car. I’m afraid it’s not going to be ready until Friday. You can pick it up any time after four. By the way, the car radio isn’t working properly. Do you want us to fix that, too? Please give us a call today to confirm.

2.

Hi. This is your neighbor Pat. ABC Express tried to deliver a package today, but you weren’t home so they left it with me. If you like, I’ll bring it over tonight around 8 o’clock. Let me know if you’ll be home.

3.

Hi, Andre. This is Susan. I’d like to invite you to my birthday party on Saturday. I hope you can come. Bring a friend if you like I’ll be out till late tonight, so I’ll be in touch tomorrow to give you more details. Bye.

4.

This is Classic Records. The CD you ordered is in. please come by and pick it up. Or if you like, we can send it to your office. Please let us know which you’d prefer.

5.

Andre. Hi. This is Kathy. Sorry I missed you. Thanks for your invitation to dinner tomorrow. It sounds lovely, but unfortunately I can’t go. I have to work late. I’ll try you tomorrow morning again before 9:00. Bye.

6.

This is Dr. Costello’s office. We’re calling about your dental appointment. We cannot give you an appointment on Thursday, but we can give you one next Tuesday. Please give us a call to confirm.

Exercise 3

Task 1

Daniel is listening to messages on his voicemail at work. Is each statement true or false? Listen and check the correct answer.

    True False
1. a.  The message is from an airline company.
b.  The flights are confirmed.
c.  Free transportation to the hotel is available.
d.  The driver should not be tipped.
2. a.  The message is from the mailroom.
b.  The package is waiting.
c.  The mailroom will deliver the package.
d.  He received a letter.
3. a.  The invitation is for dinner.
b.  He wants to go to a Mexican restaurant.
c.  He suggests a boat trip after the meal.
d.  He will call again later.
4. a.  The shirts can be picked up now.
b.  The store is open until 9:00 p.m.
c.  The cost is $29.
d.  You can pay by cash or credit card

Task 2

Listen again. What is each caller’s telephone number? Write the answers.

1.  Mary ……………………..

2.  Peter ……………………..

3.  Frank ……………………..

4.  Mrs. Lee……………………..

Answer & Transcript

1.

Hi. This is Mary from Gold Coast Travel Agency. We’ve confirmed your flights for you, so come by and get your tickets any time today before 7 p.m. We’ve also booked you for three nights in the Paradise Inn, right on the beach. The hotel has a shuttle bus that takes you from the airport to the hotel, and it should be waiting for you outside the baggage claim area. It’s a complimentary shuttle, so you don’t have to pay for the trip, although we recommend you tip the driver. A few dollars for each bag should be fine. All right? Call me at 878-1990 when you get this message.

2.

Hey, this is Peter from the mailroom. There’s a package here waiting for you, so when you get a chance, could you come down and pick it up? Actually, it’s after five o’clock, so I guess we’re closed now. I’ll leave the package for you at the front desk, with the receptionist. Just pick it up tomorrow from her. Oh, I almost forgot. That letter you were waiting for, the urgent one with the legal documents? I’m sorry to tell you it hasn’t arrived yet. If you want to check again tomorrow morning, just give me a call at extension 44.

3.

Hi, this is Frank. Hope you’re not working too hard down there! Anyway, I was calling to ask you something. Would you like to have lunch with me? I want to take you to lunch at a great Italian restaurant near the harbor. They serve this really amazing vegetarian lasagna, and the service is really great – helpful and polite. Then, after lunch, I was thinking maybe we could take a boat trip on the river. I’m sure you’d enjoy it. Anyway, give me a call on Thursday and let me know if you’re free. My number is 754-9367.

4.

Hi, this message is for Daniel. This is Mrs. Lee, from Sunshine Dry Cleaners. The shirts you left with us on Friday are ready now. Please pick them up from the store any time on Monday. We’re open until 9:00 p.m. In case you don’t remember, we’re on the corner of Elm Street and Highway 31, next to the movie theater. The total cost of the shirts is $25.99, but we don’t take credit cards, so you’ll have to pay cash. If you have any questions, please call me. The number is 468-3114.

Exercise 4

Hannah is listening to messages on her voicemail. Why is each person calling? Listen and circle the correct answer.

1. a.   to remind her about a dental appointment

    b.   to cancel a dental appointment

    c.   to remind her about a business meeting

2. a.   to tell her about a restaurant

    b.   to invite her to a movie

    c.   to cancel a date

3. a.   to tell her the book has not arrived

    b.   to tell her the book has arrived

    c.   to tell her the book can’t be ordered

4. a.   to copy her homework

    b.   to chat with her about friends

    c.   to ask for help with her homework

5. a.   to say she won’t be in class tomorrow

    b.   to change the date they’ll play tennis

    c.   to tell her that the car is fixed

Answer & Transcript

1 a   2 b   3 b   4 c   5 b

Transcript

1.

Hi, Hannah. This is Sandra at Dr. Kelly’s office. We’re calling to remind you about your dental appointment on Wednesday at 3:45. Please call us back at 883-5493 before 5:00 to let us know if you can still make the appointment.

2.

Hi, Hannah. It’s Jeff calling. There’s a new science fiction movie playing at Ciniplex 18 this weekend. I was wondering if you’d like to go with me. We could go out for dinner afterwards. Give me a call back at 572-3986.

3.

Hello. I’m calling for Hannah. This is Campo’s Bookstore. The book you ordered has arrived. Please call me back at 441-9924.

4.

Hey, Hannah. This is Kate calling. I need some help with the English homework. I can’t think of anything to write. Can you call me back tonight? I really need your help. I’m sure you know my number, but, just in case, it’s 385-2118.

5.

Hi, Hannah. It’s Cheri. Too bad I missed you in class today. I can’t play tennis with you tomorrow because my car is being fixed and it won’t be ready for another three days. Call me at 729-3579 so we can set another date. Next week is good for me. Bye.

Exercise 5

Listen to the message. Complete the information.

Message for: …………………………….

Name of caller: …………………………….

Telephone number: …………………………….

Best time to call: between ……………….. and ………………..

Answer & Transcript

Message for: Bill

Name of caller: Mary

Telephone number: 654-9389

Best time: 5:00; 6:00

Transcript

Hello. This is Mary from Country Farm Insurance, leaving a message for Bill. I have the price for your car insurance. Give me a call at 654-9389 between 5:00 and 6:00 this evening. Again, that’s 654-9389.

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