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At the check-in desk

1. Da-Ho is at London Heathrow airport. Before you listen to his conversation at the check-in desk, look at the questions and guess which words are missing. Complete the conversation.

a   Can I have your ……………….. and ……………….., please?

b   Did you ……………….. your ……………….. yourself?

c   How many bags are you ……………….. in?

d   Are there any sharp items in your ………………..?

e   Would you like an aisle seat or a ……………….. seat?

Answer

a  passport      b  pack your bags      c  checking      d  hand luggage      e  window

2. Listen again and answer these questions.

 When does the flight leave?   ………………..

b   What Gate does Da-Ho need to go to?   ………………..

 What time should he go to the gate?   ………………..

Answer & Transcript

a   at 1:20      b   Gate 17      c   around 12.30

Transcript

(Da-Ho = Chinese)

Check-in clerk:   Can I have your ticket and passport, please?

Da-Ho:   Yes, of course. Here you are.

Check-in clerk:   Did you pack your bags yourself?

Da-Ho:   Yes

Check-in clerk:   How many bags are you checking in?

Da-Ho:   Just one. I’m taking this hand luggage.

Check-in clerk:   Are there any sharp items in your hand luggage?

Da-Ho:   No, there aren’t.

Check-in clerk:   Would you like an aisle seat or a window seat?

Da-Ho:   A window seat if possible, please.

Check-in clerk:   OK. Here you go. This is your boarding card. The flight leaves at 1.20. Go to Gate 17 around 12.30. Have a nice flight.

Da-Ho:   Thank you.

Going through immigration

1. Da-Ho is arriving at Los Angeles International airport. He is speaking to an immigration officer. Listen and number the questions in the order you hear them (1-5).

…… Where are you going to stay?

…… What’s the purpose of you visit?

…… Where are you travelling from today?

…… How long are you going to stay in the country?

…… Do you have anything to declare?

Answer

4 Where are you going to stay?

2 What’s the purpose of you visit?

1 Where are you travelling from today?

5 How long are you going to stay in the country?

3 Do you have anything to declare?

2. Tick True or False for each statement. Then listen again and check.

 

True

False

a   Da-Ho is in Los Angeles on holiday.

b   He’s got a meeting tomorrow.

c   He has nothing to declare.

d   He’s going to stay with some friends.

e   He’s going to stay for a week.

Answer & Transcript

a   False (He’s there on business)      b   True      c   True

d   False (He’s going to stay at the Orlando Hotel.)

e   False (He’s going to stay for three days.)

Transcript

(Da-Ho = Chinese; Immigration officer = American)

Immigration officer:   Where are you travelling from today?

Da-Ho:   From London.

Immigration officer:   What’s the purpose of your visit?

Da-Ho:   Business, I’m afraid. I have a meeting tomorrow.

Immigration officer:   Do you have anything to declare?

Da-Ho:   No, nothing to declare.

Immigration officer:   Where are you going to stay?

Da-Ho:   At the Orlando Hotel.

Immigration officer:   How long are you going to stay in the country?

Da-Ho:   Just three days. I go Beijing on Monday.

Immigration officer:   OK, that’s all. Thank you very much. Enjoy your stay in LA.

Da-Ho:   Thanks a lot.

At the meeting point

1. Listen to two conversations at an airport Arrivals hall. Match each conversation (a or b) to the correct picture (1 or 2).

Answer

a 2      b 1

2. Listen again to the language the people use. Make notes.

  to greet each other to make an offer to say thank you
Conversation a ……………… ……………… ………………
Conversation b ……………… ……………… ………………

Answer & Transcript

a   Pleased to meet you. / May I take your bag? / Thank you very much.

b   Hi. Great to see you. / I’ll take your bag. / Thanks.

Transcript

(Mrs Hatano = Japanese; Eduardo = Brazilian; John = American)

a

Simon:   Excuse me. Are you Mrs Hatano?

Mrs Hatano:   Yes, I am.

Simon:   Pleased to meet you. I’m from World Tours. I’m here to take you to your hotel.

Mrs Hatano:   OK. Good.

Simon:   How was your flight?

Mrs Hatano:   It was fine, thank you.

Simon:   May I take your bags?

Mrs Hatano:   Yes. Thank you very much.

b

Eduardo:   Hi, John. Great to see you.

John:   Hi Eduardo.

Eduardo:   Here. I’ll take you bag.

John:   Thanks. I’m exhausted!

Eduardo:   Was the flight OK?

John:   Yeah, not bad, thanks.

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