Listening Exercises A1 – Hotels

Receptionist: b, d, e, g, h

Guest: a, c, f

Transcripts

a   Do you have a room with a view?

b   All our rooms are en-suite.

c   We’d like a double room, please.

d   I’m afraid we’re fully booked.

e   Yes, we have a room available for those dates.

f   Does the price include breakfast?

g   Can I have your name please?

h   Yes, I’ve booked that for you now.

a   single room       b   non-smoking rooms

c   air-conditioned       d   breakfast       e   city centre

a   €60       b   Yes (all rooms are non-smoking)       c   Yes

d   No (it’s €10 extra)       e   about two kilometres

Transcript

(Juan Carlos = Spanish)

Juan Carlos:   Excuse me.

Receptionist:   Yes, how can I help you?

Juan Carlos:   How much is a single room, please?

Receptionist:   A standard single is sixty euros a night.

Juan Carlos:   I see. And do you have any non-smoking rooms?

Receptionist:   Yes, we do. All our rooms are non-smoking.

Juan Carlos:   Oh. Are the rooms air-conditioned?

Receptionist:   Yes, they are.

Juan Carlos:   That’s good. And is breakfast included?

Receptionist:   No, breakfast is ten euros extra, but it’s very good.

Juan Carlos:   OK. Oh, and one last question. How far is it to the city centre from here?

Receptionist:   Around two kilometres. It’s a nice walk.

Juan Carlos:   OK. Thank you very much for your help.

Receptionist:   You’re welcome.

a  2     b  4     c  1     d  3

Aiko: b, e, i              Ulrike: f,c         Rashid: a, d, h          Marc: g, j

Transcript

(Aiko = Japanese; Ulrike = German; Rashid = from UAE; Marc = French)

Aiko:   It’s a really nice room, but it’s a bit small. There’s a mini-bar, though, which is great, and the TV has lots of movie channels.

Ulrike:   Yes, the room’s fine, thanks. It’s pretty big and there’s a nice balcony. There’s also a hair dryer and an iron and ironing board, which is useful because a lot of my clothes need ironing.

Rashid:   Yeah, it’s good. I like it. It has a bath and shower, which is great because I always like to have a bath in the evening … and there’s a nice view over the park. I can make tea and coffee, too.

Marc:   The bed’s huge. It’s the biggest I’ve ever seen! Oh, and the air-conditioning is really good, too. That’s so important in hot weather.

The receptionist mentions: café, gift shop, restaurant, bar, fitness centre and swimming pool.

a   False (it’s from seven to ten)        b   True

c   False (it’s on the third floor)         d   True

e   False (it’s on the top floor)

Transcript

(Receptionist = Brazilian)

You can have breakfast from 7 to 10 every morning in the café over there, next to the gift shop. There is an Italian restaurant on the third floor, and the bar is open until 2 am. We have a fitness centre on the top floor, and there’s a swimming pool up there too.

1  d     2  f     3  b     4  e     5  c     6  a

Transcript

(Receptionist = Brazilian)

1   Normally it’s at 11, but you can have a late check-out until 2pm if you like.

2   Yes, we’ll deliver it to your room. What paper would you like?

3   No problem. Just tell us the time you want us to call you.

4   Yes, it’s a next day service. Put it in the bag and the maid’ll collect it.

5   Yes, we have 24-hour room service.

6   We don’t, I’m afraid, but there is an internet café around the corner.